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Terms & Conditions

A legal disclaimer

Welcome to Candy Compass. By accessing and using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.

Terms & Conditions

We aim to ensure all product descriptions, images, and prices are accurate. However:

  • Products may vary slightly from images shown

  • Availability is subject to change without notice

  • We reserve the right to limit quantities

Orders

  • By placing an order, you agree that all details provided are accurate

  • Orders are subject to acceptance and availability

  • We reserve the right to cancel or refuse any order

Pricing & Payment

  • All prices are listed in GBP and include VAT where applicable

  • Payment must be made at checkout using accepted payment methods

  • We reserve the right to change prices at any time

Shipping & Delivery

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by couriers or external factors

  • Risk passes to you once the order has been delivered

Returns & Refunds

Please refer to our Refund Policy for full details. In summary:

  • Items must be returned in accordance with our policy

  • Refunds are processed after inspection

  • Some items (e.g. perishable goods) may not be eligible for return

Intellectual Property

All content on this website, including text, images, and branding, is owned by or licensed to Candy Compass and may not be used without permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, damage, or disrupt the site

  • Misuse any part of our services

Limitation of Liability

We are not liable for:

  • Indirect or consequential losses

  • Loss of data, profits, or business

  • Issues beyond our reasonable control

Nothing in these terms excludes liability where it is unlawful to do so.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page.

Governing Law

These terms are governed by the laws of United Kingdom, and any disputes will be subject to the jurisdiction of its courts.

Contact Us

If you have any questions, please contact us:
📧 Email: Candycompasscompany@gmail.com

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